XADM: Microsoft Exchange Mailbox Merge Program (Exmerge.exe) Information
ID: Q174197
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The information in this article applies to:
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Microsoft Exchange Server, versions 4.0, 5.0, 5.5
SUMMARY
The Microsoft Exchange Mailbox Merge Program (Exmerge.exe) is included in the Microsoft BackOffice Resource Kit, Second Edition. The program allows a Microsoft Exchange Server administrator to extract data from mailboxes on
an Exchange Server computer and then merge this data into the same mailboxes on another computer running Exchange Server.
Exmerge.exe copies data from the source server into personal folder (PST)
files and then merges the data in the personal folders into the
mailboxes on the destination server.
The program has two modes of operation: One Step and Two Step.
In One Step mode, the program copies data from the source mailbox to a PST
file and then merge the data in the PST file into the same mailbox on the
destination server. In this case, the mailbox on the destination server
must have the same mailbox name and the same container path. The
Distinguished Name (DN) of the mailbox on the destination server is
obtained by replacing the Organization and Site names in the DN of the
mailbox on the source server with the Organization and Sites names of the
destination server.
In Two Step mode, the user has the option of only copying data to PST
files or merging data from PST files into a server.
For this program to successfully work, the user must be logged on
to Microsoft Windows NT with the Exchange Service account. If this is not
possible, then the current Windows NT account must have permissions on all
mailboxes selected to be merged.
The program creates a log file called C:\Exmerge.log, which contains any
errors encountered during operation.
This program only runs on Windows NT 4.0 or later.
Before you run this program, make sure that the Microsoft Exchange Client
and the Microsoft Exchange Administrator program are installed on the
computer that Exmerge.exe is being run on.
To start the program, double-click on the Exmerge.exe program from the
Windows NT Explorer.
This version of Exmerge.exe only merges user folders and messages. It
does not support Inbox Rules, forms, and Schedule+ data. Exmerge.exe
merges Outlook Calendars and Contacts.
Messages copied lose their single instance storage and this may result
in the size of the Exchange private information store
increasing significantly.
MORE INFORMATION
To use Exmerge.exe when the information store won't start, perform the
following steps:
NOTE: Assume the production server is called SERVERP and another test
server is called SERVERT.
- Create a new (blank) information store on SERVERP by moving out all the
files in the Exchsrvr\Mdbdata directory. This allows the information
store service to start.
- Restore or recover the old information store onto SERVERT.
- Stop the information store service on SERVERP.
- Stop the information store service on SERVERT.
- On SERVERT, rename the Exchsrvr\Mdbdata directory to Mdbdata.old.
- On SERVERT, create a new directory called Exchsrvr\Mdbdata.
- On SERVERP, rename the Exchsrvr\Mdbdata directory to Mdbdata.new.
- On SERVERP create a new directory called Exchsrvr\Mdbdata.
- On SERVERP, from the Exchsrvr\Mdbdata.new directory copy the Priv.edb
and the Pub.edb files to the Exchsrvr\Mdbdata directory on SERVERT.
- On SERVERT, from the Exchsrvr\Mdbdata.old directory copy the Priv.edb
and the Pub.edb files to the Exchsrvr\Mdbdata directory on SERVERP.
Hence, you have swapped the Priv.edb and Pub.edb files on the two
servers.
- On SERVERP, run Isinteg -patch.
- On SERVERT, run Isinteg -patch.
- Run the Exmerge program to now merge all data from SERVERT into
SERVERP.
If you're having problems getting mailboxes on a server, do the following:
- Check server name.
- Check Organization and Site names.
- Verify that the directory and information store are running on the
server. The Exmerge program gets the list of mailboxes from the
information store, because it also gets the mailbox size.
- Sometimes the list displayed may not contain all the mailboxes on the
Exchange Server computer. Mailboxes that have never been logged on to
have no Information Store object. Therefore, these mailboxes are not
detected. This behavior is also noticed in the Exchange Server
Administrator program when you view the mailbox resources of the private
information store. The workaround to this problem is to log on to the
Exchange client and send an e-mail message to all mailboxes on
that server. This creates mailbox objects in the information store
for all mailboxes.
Error Messages
The following error message may be logged in the Exmerge.log:
Error configuring message service (MSEMS)
This error message can be generated if there is no Directory object for a mailbox
object that exists in the information store.
Check the Mailbox Resources page of the private information store in the
Administrator program, and then verify that Directory Objects exists for the
mailboxes listed in the Mailbox Resources. Directory objects can be created
manually, or by using the DS/IS adjustment.
NOTE: Please make sure you understand the implications of running the DS/IS
adjustment before you run it.
The following error may also be reported:
Error opening message store (MSEMS). Verify you have the correct
permissions to log on.
Make sure that you are logged on to Windows NT using an account that has
rights to the mailboxes you are trying to access using Exmerge.exe It may
be easiest to log on to Windows NT using the Exchange Service
account.
If you receive the following error:
Error creating Message Service (MSPST MS)
Make sure that Exchange client is installed on the computer that
Exmerge.exe is running on.
After using the Exmerge utility to move a user's mailbox, any users using
offline storage (OST) have to fully synchronize all folders. If the
contents of the mailbox are missing for any reason or have been lost, the
messages may have to be restored from the OST. This involves adding
personal folders (PSTs) to the profile, starting the client offline, and
manually moving messages from the OST to the PST then back to the mailbox.
For additional information about restoring messages from an OST, click the article number below
to view the article in the Microsoft Knowledge Base:
Q163589 XCLN: Restoring from an OST after Deleting the Mailbox
Version Information
Version 1.3 fixed a problem noticed when aliases longer than 18 characters
in length are encountered. The following error is logged:
Error creating MAPI profile
Version 1.4 added functionality to copy messages individually if the
MAPI_W_PARTIAL_COMPLETION error is encountered. Added extra logging when
errors are encountered during the message copy process.
Additional query words:
Keywords : XADM exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbinfo
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