XFOR: cc:Mail Migration Does Not Create PST File

ID: Q174749

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you are using the Microsoft Exchange Server Migration Wizard for Lotus cc:Mail to migrate users from a Lotus cc:Mail version 8 post office to a PST file, the Migration Wizard will not create a PST file if the cc:Mail users have no messages in their cc:Mail account.

CAUSE

A PST file is created from a User.pri file, not from a Primary.pri file. If there is no mail in the cc:Mail account to extract, a User.pri file is not created, thus no PST is created.

MORE INFORMATION

Migration from a cc:Mail version 6 post office will create a PST file regardless of whether the user has mail or not. Lotus cc:Mail version 6 uses a different source extractor logic.

Keywords : kbusage XFOR
Version : WinNT:5.5
Platform : WINDOWS
Issue type :