XFOR: Greek Outlook Client Cannot Send Message to MS Mail User

• Microsoft Exchange Server, versions 4.0, 5.0

SYMPTOMS

When you use the Greek Outlook Client to send a message to a Microsoft Mail user through Microsoft Exchange, you may receive the following non-delivery report (NDR):

Delivery failed to MS:MICROSOFT/KESWICK/MARKCAT.
Reason: 0 (transfer failed)
diagnostic: -1 (no diagnostic).
MSEXCH:MSExchangeMTA:KESWICK:MARKCAT01.

CAUSE

This problem occurs when using the Greek Outlook Client with a Greek version of Exchange Server that has a Microsoft Mail Connector. When you send a message to a Microsoft Mail user through the Exchange global address list, the user receives the non-delivery report. This is caused by an error in the code page translation for Greek characters going to the MS Mail postoffice.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base:

SERVPACK

Additional query words: xcln

Keywords : kbusage kbbug5.00 kbfix5.00.sp2
Version : WinNT:4.0,5.0
Platform : winnt
Issue type : kbbug