XCLN: 16-bit Exchange Client Startup Problem

ID: Q175310

The information in this article applies to:

Microsoft Exchange Windows 3.x client, version 4.0

SYMPTOMS

When starting 16-bit Exchange Client for Windows 3.x, the user may get the following error message:

The MAPI spooler could not be started. Close and restart all mail-enabled
applications. MAPI 1.0[000004c7]

WORKAROUND

Modify the [Exchange Provider] section of the Exchng.ini file located in the Windows directory to move the protocol in use to the first in the order. For example, if TCP/IP is being used, list ncacn_ip_tcp first for RPC binding.

For more information about general troubleshooting of the above error due to memory issues, please see the following article in the Microsoft Knowledge Base:

Q162670 16-Bit Exchange Client Memory Issue

Keywords : kbusage XCLN
Version : WINDOWS:4.0
Platform : WINDOWS
Issue type : kbprb