XWEB: Outlook Web Access Attachments are Received Empty

• Microsoft Outlook Web Access, version 5.5

SYMPTOMS

Multiple attachments in Outlook Web Access are received as a single blank or empty attachment or not received at all.

CAUSE

The sender is attempting to send multiple attachments and delimiting the attachments with a semi-colon. For example, after clicking the Attachment tab to choose the attachments to send, the user types in multiple filenames such as "file1;file2". This causes the OWA client to search for a file named "file1;file2" for the attachment. Because OWA cannot find that filename, it sends a single blank or empty attachment.

WORKAROUND

Use the browse feature to select multiple attachments. These items must be selected individually and added as attachments.

Note: Netscape Navigator 4.02 and previous versions only support single attachments. If multiple attachments are selected and sent, the attachments are received as an icon, but with nothing in them.

Keywords : XWEB
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbprb