XCON: MTA Stops When You Select Items in MTA Queue

ID: Q176130

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

When you use the Microsoft Exchange Server Administrator program to manipulate items in the message transfer agent (MTA) queue, the MTA may stop responding and log the following error in the Windows NT Event Viewer Application log:


   Event ID:2050   Source:MSExchangeMTA
   Category:Internal Processing
   Description:"A fatal internal MTA error occurred. Contact Microsoft
   Product Support Services. An illegal PUT to element (some memory
   address) occurred at offset (some #). "

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords : kbbug5.00 kbfix5.00.sp2 XCON
Version : WINDOWS:5.0
Platform : WINDOWS
Issue type : kbbug