XADM: Memory Leak in Microsoft Exchange Server Information Store

ID: Q176709

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

When a Microsoft Exchange Server is left running for a long period of time, it might run out of virtual memory due to a memory leak in the Microsoft Exchange information store. This can be observed using the Windows NT Performance Monitor, by checking the private byte counter of the Store process. If you see a steady increase over a few days, you are seeing this problem.

CAUSE

The information store is not freeing allocated memory properly.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: memory leak

Keywords : kbbug5.00 kbfix5.00.sp2 XADM
Version : 5.0
Platform : winnt
Issue type : kbbug