XADM: Cannot Find Exchange Server Recipients Using LDAP Queries

• Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

When searching for Exchange Server recipients and custom recipients using LDAP clients such as Internet Mail or Outlook Express, the results which are returned may not accurately reflect the contents of the global address list.

CAUSE

This can occur because the search string is being compared to fields in the properties of the Exchange recipients which may not have similar information.

WORKAROUND

To correct this problem, populate the First and Last name fields of Exchange recipients or custom recipients. LDAP searches will not compare against a recipient's Display name.

For additional information about correcting the problem for Microsoft Mail for PC Networks (MS Mail PC) custom recipients, please see the following article in the Microsoft Knowledge Base:

Q148500 Creating First/Last Names for MS Mail Custom Recipients

MORE INFORMATION

When LDAP searches are done using Microsoft Internet Mail and Outlook Express, an initial string search is performed.

When data is entered in the Name field of an LDAP search, this data is compared against the First Name, Last Name, Directory Name, and SMTP e-mail address of the recipients in the Exchange Server global address list.

Additional query words: LDAP Internet Search

Keywords : XADM exc5 exc55
Version : winnt:5.0,5.5
Platform : winnt
Issue type : kbprb