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SYMPTOMSWhen an Exchange Server computer has been running for a long time, it may have a small memory leak in the directory service component. This can be observed by using Performance Monitor and checking the private byte counter of the Microsoft Exchange directory service process (Dsamain.exe). The observed symptom is that the counter increases over a time frame of days. CAUSEThe Exchange directory service allocates memories from heap, which should be freed when the task is finished or during shutdown of the directory service. However, some of the allocated memory is not freed properly. STATUSMicrosoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C KMicrosoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: DS
Keywords : kbbug5.00 kbfix5.00.sp2 XADM |
Last Reviewed: March 18, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |