XADM: Information Store Crashes Receiving NDR in UTF Format

ID: Q177955

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

After you receive a non-delivery report (NDR) from an Internet address in Unicode Translation Format 7 or 8 (UTF), the Information Store may stop responding while it is trying to convert the SystemAdmin address to PostMaster@domain.

STATUS

Microsoft has confirmed this to be a problem Microsoft Exchange Server version 5.0.

This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

A fix to correct this problem has been included in Exchange Server version 5.5.

Keywords : kbbug5.00 kbfix5.00.sp2 XADM
Version : WINDOWS:5.0
Platform : WINDOWS
Issue type : kbbug