XADM: Self Registration of Scripto.dll Failed

ID: Q177969

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you run Microsoft Exchange Server setup and specify a directory that contains an apostrophe, the following errors may be displayed:

Self registration of the DLL d:\john's copy of 5.5\bin\scripto.dll
failed. 80020009d

When you click OK, the following message is displayed:

Processing file 'E:\SERVER\SETUP\I386\event.ins', at or near line 8
The storage control block address is invalid.
Microsoft Windows NT
ID no: 0xc0020009

When you click OK again, the following message is displayed:

The storage control block address is invalid.
Microsoft Windows NT
ID no: 0xc0020009

WORKAROUND

Choose an install directory that does not contain an apostrophe.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords : XADM
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug