XFOR: LDE Does Not Send Delete Transactions for Hidden Recipients

• Microsoft Exchange Server, version 5.5
• LinkAge Message Exchange, version 3.2

SYMPTOMS

When an Exchange Server administrator hides an address for the Exchange Server address book, no delete transaction is sent to the PROFS/OV environment to remove the user from the address book.

CAUSE

When administrators hide an address from the Exchange Server address book, they need the address to be hidden across mail systems such as PROFS/OV. This functionality is not present in the LinkAge directory synchronization agent that ships with Exchange Server version 5.5. The problem is that the directory synchronization agent always ignores entries with the "Hide-from- address book" flag. This means that when an entry is public but the Administrator hides it, the appropriate delete transactions will not be sent.

STATUS

Microsoft has confirmed this to be a problem in LinkAge Message Exchange version 3.2.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

MORE INFORMATION

Microsoft has added this functionality in a hotfix. With the hotfix in place, the appropriate delete transactions will be sent. If a hidden entry is changed twice, two deletes will be propagated. In this case, the second delete will log a message that says "Cannot delete a previously deleted entry." This message is harmless and can be ignored.

Additional query words: Dir-sync dirsync LDA Office Vision

Keywords : XFOR kbbug5.50
Version : WinNT:3.2, 5.5
Platform : winnt
Issue type : kbbug