XADM: SMTP Display Name in Korean Displays Incorrectly After Public Folder Replication

ID: Q180544

The information in this article applies to:

Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

This is a problem specific to the Korean display name of SMTP messages. When an SMTP message is replicated to public folder, the From field is displayed and printed incorrectly. For example, original SMTP message in a public folder displays


   From: Hong Gil Dong [gdhong@subdomain.domain]

But the replicated SMTP message is displayed as


   From: gdhong@subdomain.domain

and printed as


   From: Hong Gil Dong [gdhong@subdomain.domain] on behalf of
   gdhong@subdomain.domain

CAUSE

The wrong code page is used for the display if the sender name field has names that are not ASCII compatible.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

This fix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: replication public

Keywords : kbbug5.00
Version : WinNT:5.0,5.5
Platform : winnt
Issue type : kbbug