XFOR: Folder Unread Message Count Shows 4294967294

ID: Q180595

The information in this article applies to:

Microsoft Exchange Server, versions 4.0, 5.0, 5.5

SYMPTOMS

When you view the folder tree displayed in the left pane of the Exchange client, the unread count for a folder may show 4294967294 (0xFFFFFFFE) unread messages, but the folder itself may be empty.

CAUSE

This problem may be caused by corruption in the private information store.

WORKAROUND

To work around this problem, run ISINTEG in fix mode against the private information store.

Additional query words:

Keywords : XADM exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbprb