XFOR: Rule For Forwarding To Internet Address Does Not Work

ID: Q181636


The information in this article applies to:
  • Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
  • Microsoft Exchange Windows NT client, versions 4.0, 5.0
  • Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03
  • Microsoft Outlook Windows NT client, versions 8.0, 8.01, 8.02, 8.03
  • Microsoft Exchange Server, version 5.5


SYMPTOMS

The Inbox Assistant or Rules Wizard rule for forwarding messages to Internet addresses does not work after upgrading to Microsoft Exchange Server 5.5.


CAUSE

The Exchange Server 5.5 "Automatic Replies to the Internet" option may be disabled by default in the Internet Mail Service.


WORKAROUND

Enable the "Automatic Replies to the Internet" option by performing the following steps:

  1. Open the Internet Mail Service object in the Exchange Administrator program.


  2. Go to Internet Mail tab.


  3. Click the Advanced options button.


  4. Clear the checkbox for "Disable Automatic Replies to the Internet."


  5. Stop and restart the Internet Mail Service in Control Panel Services.



MORE INFORMATION

This article is very effective troubleshooting Pager and Cell Phones that are having trouble receiving E-mail sent from within a domain to the Internet using the Outlook rules wizard.

For additional information, please see the following article in the Microsoft Knowledge Base:

Q176161 Exchange 5.5 will Disallow Auto Forwarding to the Internet
NOTE: Allowing Automatic Replies to the Internet can open an organization to Spam attacks and looping messages in the Internet Mail Service. This setting should be used with caution.

Additional query words: IMC IMS Connector rules autoreply reply forwarding outlook ol97 ol98 ol20

Keywords : XCLN XFOR
Version : WINDOWS:4.0,5.0,8.0,8.01,8.02,8.03; winnt:5.5
Platform : WINDOWS winnt
Issue type : kbprb


Last Reviewed: December 22, 1999
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