XADM: Setup /Q Prompts for Service Account When Installing Non-Service Components

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you are running Setup /Q to install a non-service component, the Setup program expects the Setup.ini file to have a service account specified.

Non-service components include the Administrator program and Books Online.

If the service account is not specified, Setup displays a dialog box, prompting for the service account.

This behavior is only seen using Setup /Q.

If you run the Setup program in interactive mode and then go to the Custom/Complete option and select only the non-service component, Setup does not prompt you for a service account.

CAUSE

Setup assumes that it is installing service components, even though none were selected. With the fix described below, Setup checks before asking for the service account name and password.

STATUS

Microsoft has confirmed this to be a problem in Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords : kbusage XADM
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug