XADM: DBCS Becomes "?" When You Click "Save Window Contents"

ID: Q182314

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

In the Exchange Server Administrator program, when you click "Save Windows Contexts" on the File menu, Double Byte Charactor Set (DBCS) characters are not handled properly. All DBCS characters in the Administrator window become question marks.

CAUSE

This is because the Exchange Server Administrator program (Admin.exe) converts all UNICODE to Windows ANSI string. Windows ANSI string does not contain the DBCS table.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: garbage JPN

Keywords : kbusage kbbug5.50
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug