XCLN: Error Message Installing E-forms on Non-Intel Computer

• Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
• Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
• Microsoft Exchange Windows NT client, versions 4.0, 5.0

SYMPTOMS

When you try to install a new electronic form (e-form) created in the Electronic Forms Designer via an Exchange client by using the Tools / Options / Exchange Server / Manage Forms menu selections, the following error message may appear:

The form could not be installed, the required action was not successful
due to unspecified error!

CAUSE

You are trying to install the forms to a folder located on a non-Intel platform system.

WORKAROUND

Installing e-forms to a non-Intel-based platform will give the error message only when you are installing to the organization forms or public folder. If you install e-forms to a PST file or personal forms library, the installation is successful. This occurs because Visual Basic for e-forms and Visual Basic 4.0 were designed and compiled to run on Intel platforms only. Non-Intel platforms include Alpha, MIPS, RISC, and so on. To be able to install e-forms into the organization forms or public folder, install them on an Intel-based server in the organization and allow Exchange to replicate to the non-Intel platform.

Keywords : kbusage XCLN
Version : WINDOWS:4.0,5.0
Platform : WINDOWS
Issue type : kbprb