XCON: MTA Fails to Convert Attachment and Stops Unexpectedly

• Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

If you send a message that contains an attachment to a DEC Alpha computer that is running Microsoft Exchange Server, the message transfer agent (MTA) may fail to convert the attachment from MDBEF format to P2 format. When this occurs, the MTA may stop unexpectedly.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information about obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords : kbusage kbbug5.00 XCON kbbug5.50 kbfix5.50 kbfix5.00
Version : WINDOWS:5.0,5.5
Platform : winnt
Issue type : kbbug