XCLN: No Close Option Available After Reading Last OWA Message

ID: Q183153

The information in this article applies to:

Microsoft Exchange Active Server Components, version 5.0
Microsoft Exchange Server, versions 5.0, 5.5
Microsoft Outlook Web Access, version 5.5

SYMPTOMS

When you use the Outlook Web Access client to view messages in your mailbox located on an Exchange Server computer and use the up or down arrows to scroll through the messages, clicking after reading the last message in any direction will cause the following error message to appear:

There are no more messages in that direction.

Though you have reached the end of the messages, there is no Close option. The only option is an arrow to scroll in the opposite direction. After scrolling up or down one message, you will have the Close option to exit message viewing.

STATUS

Microsoft has confirmed this to be a problem in the above listed versions. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords : kbusage XCLN XWEB
Version : WINDOWS:5.0,5.5
Platform : WINDOWS
Issue type : kbbug