The information in this article applies to:
SYMPTOMS
The Internet Mail Service does not start and when you review the
application event log on the server, it will contain a message similar to
the following:
In some cases, the error appears only when the Internet Mail Service starts automatically after you restart your computer. If you manually start the Internet Mail Service, it may work correctly in these instances. CAUSEThe error occurs when the Internet Mail Service is unable to obtain a pointer to the Internet Mail Service administrator mailbox during initialization of the service. This usually means that the Internet Mail Service administrator mailbox has not been set, is incorrect, or is inaccessible. WORKAROUNDStarting the Internet Mail Service manually may allow the service to start and work correctly. RESOLUTION
Ensure that you set a correct and accessible mailbox for the Internet Mail
Service administrator mailbox. If no mailbox has been specified, you should
specify one. If the mailbox is incorrect (if it doesn't exist, for
example), change it to a different mailbox. If everything appears to be
correct, change it to point to a different mailbox, click OK to accept the
change, and then go back into the properties of the Internet Mail Service.
Change it back to the original mailbox, and click OK to accept that change.
This should reset the mailbox internally.
Additional query words: IMC Internet connector administrator mailbox reboot services start
Keywords : XADM |
Last Reviewed: April 3, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |