XFOR: Changing the Display Name of Notes Users in Exchange GAL

ID: Q183275

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SUMMARY

It is possible to modify the display name of Lotus Notes users as they appear in the Exchange Server Global Address List (GAL). Also, you can have Exchange Server users displayed differently in the Lotus Notes Address Book (NAB).

This article explains how to get Lotus Notes users to be displayed in <LastName, FirstName> format in Exchange Server. Similarly, steps may be taken to make display name changes when Exchange Server users are propagated into Lotus Notes. However, it is not recommended that the default mapping from Exchange Server to Lotus Notes be changed.

MORE INFORMATION

By default, in Exchange Server, Lotus Notes users are displayed in <FirstName LastName> format. Exchange Server users are displayed in <FirstName LastName> format.

In Lotus Notes, Notes users are displayed in <LastName, FirstName> format. Exchange Server users are displayed in <LastName, FirstName> format.

One of the following files is usually involved:

If modifying the display name of Lotus Notes users in Exchange Server,

Exchsrvr\Connect\Exchconn\Dxamex\Mapnotes.tbl - Lotus Notes to Exchange Server directory synchronization

If modifying the display name of Exchange Server users in Lotus Notes,

Exchsrvr\Connect\Exchconn\Dxanotes\Mapmex.tbl - Exchange Server to Lotus Notes directory synchronization

Listing of default Mapnotes.tbl:


   Alias = ISEQUAL( ShortName, "", SUBSTR( FullName, 1, 64 ), ShortName )
   FullName = X500( FullName, "CN" )
   TA = "NOTES:" Strip( FullName, ";", "L", "R" ) "@" MailDomain
   DN = UNID
   FirstName = FirstName
   LastName = LastName
   Company=Company
   Department = Department
   Office = Location
   Initials = Initials

Listing of modified Mapnotes.tbl:


   Alias = ISEQUAL( ShortName, "", SUBSTR( FullName, 1, 64 ), ShortName )

      ;Default rule:
      ;FullName = X500( FullName, "CN" )

      ;Changed rule.  This rule changes the display name of Notes users to
      ;appear as <LastName, FirstName> in the Exchange Server GAL. It
      ;preserves the Display name of Notes Groups.

   FullName = ISEQUAL( ShortName, "", X500( FullName, "CN" ), X500(
      LastName
   ", " FirstName, "CN" ))

   TA = "NOTES:" Strip( FullName, ";", "L", "R" ) "@" MailDomain
   DN = UNID
   FirstName = FirstName
   LastName = LastName
   Company = Company
   Department = Department
   Office = Location
   Initials = Initials

As always, before making any changes, it is a good idea to make a backup copy of the file(s) you are about to modify. Then follow these steps:

Change the 'FullName' mapping rule as shown in the file listing above.

Copy the modified Mapnotes.tbl into your Exchsrvr\Connect\ Exchconn\Dxamex directory, replacing the existing file.

The next step may be done at off peak hours, so the impact to your messaging environment is minimal.

Run Lotus Notes to Exchange Server directory synchronization. Click Immediate Full Reload on the Directory Synchronization tab of the Notes Connector property page.

The Lotus Notes users originally appearing in Exchange Server as <FirstName LastName> should change to the <LastName, FirstName> format. It is not necessary to clear the current container you have for Lotus Notes users.

It is not recommended to change the default mapping from Exchange Server to Lotus Notes of the FullName field. The FullName field is used for replying to the message. If you change this format, when a Notes user addresses an Exchange Server user from the address book, the e-mail will likely not go through because the recipient address will not exactly match the Lotus Notes proxy in Exchange Server of that Exchange Server user.

When you open the address book itself, that is, Names.nsf, you see a view in which the first column is not an actual field in the person document. Notes combines the first name and last name and displays them together under the Name column.

Take care to distinguish whether you are looking at an actual field of the document that you would like changed (in which case you may not be able to make changes for the above reason), or whether you are looking at a view, which you can certainly modify if you have the permission.

For additional information, please see the following article in the Microsoft Knowledge Base:

Q180517 XFOR: Customizing Dirsync Between Exchange and Notes

Additional query words: Mapping Rules Display Names Firstname Lastname Groups Dir Sync

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbhowto