XADM: Access Violation in Store.exe

• Microsoft Exchange Server, version 5.5

SYMPTOMS

Store.exe suddenly stops with an access violation. If Dr. Watson is active as the default debugger, then a Dr. Watson log and a User.dmp (if configured to create a User.dmp) may be produced.

CAUSE

In very rare circumstances, it is possible that two threads can gain access to the same lock. This can cause problems for the second thread when it attempts to access the memory held by the lock after the first thread frees the lock.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information about obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: av crash dump

Keywords : XADM
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug