XCLN: Error: MAPI MapiSend Failed

ID: Q183768


The information in this article applies to:
  • Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
  • Microsoft Exchange Windows NT client, versions 4.0, 5.0
  • Microsoft Outlook Windows 95/98 client, versions 8.00, 8.01, 8.02, 8.03
  • Microsoft Outlook Windows NT client, versions 8.00, 8.01, 8.02, 8.03


SYMPTOMS

When you use MapiSend.exe from a command prompt to send an e-mail message, you may receive one of the following error messages:

Error: MAPI MapiSend Failed: 14
Error: MAPI MapiSend Failed: 21


CAUSE

This problem occurs due to ambiguous name resolution.

If the sender's mailbox alias is ambiguous, the following error occurs:

Error: MAPI MapiSend Failed: 14
If the recipient's mailbox alias is ambiguous, the following error occurs:
Error: MAPI MapiSend Failed: 21


WORKAROUND

Make sure that the mailbox aliases for the sender and the recipient are not ambiguous.

To test for ambiguity of names, perform the following steps:

  1. Type the recipient's (or sender's) name in the To box of a Microsoft Outlook or Exchange Client standard Send form.


  2. Click the To button or use the CTRL+K keystroke to see if the names are immediately resolved. If they are resolved without any prompting, they are not ambiguous.



MORE INFORMATION

The MapiSend.exe is a Resource Kit utility that allows a user to send messages with optional file attachments through Microsoft Exchange Server from a Windows NT or Windows 95 command prompt.

NOTE: MapiSend.exe was formerly known as the Command-Line Mail Sender Tool (Sendmail.exe). This program is also available in the Microsoft Mail Resource Kit.

Keywords : XCLN
Version : WINDOWS:4.0,5.0,8.00,8.01,8.02,8.03
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: April 6, 1999
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