XCLN: Err Msg Opening Read Receipt After Upgrading NT Server

ID: Q183795

The information in this article applies to:

Microsoft Exchange Windows NT client, version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

If you upgrade from Microsoft Windows NT Server 3.51 to Windows NT Server 4.0 on a computer that has the Microsoft Exchange Windows NT client 4.0 installed, the following error message may be displayed when you open a read receipt in the client:

The item could not be displayed. The object could not be found.
Launching default form instead.

If you close the dialog box in which the error message is displayed, the read receipt opens and is displayed properly.

CAUSE

When you upgrade to Windows NT Server 4.0 on a computer that has the Exchange Windows NT client installed, the Windows NT Server Windows Messaging System (WMS) is installed. The registry modifications that are made and the new files that are installed may cause this problem to occur when you open a read receipt.

WORKAROUND

To work around this problem, reinstall the Exchange client for Windows NT.

Keywords : kberrmsg kbsetup XCLN
Version : winnt:4.0
Platform : winnt
Issue type : kbbug