XADM: Error Message: Unable to Update Public Free/Busy Data

• Microsoft Exchange Server, versions 4.0, 5.0, 5.5

SYMPTOMS

When you make changes to your Outlook calendar, an error message may appear. On Windows NT, the error message is:

Unable to update public free/busy data.

"Unable to update public free/busy data. The contents of this public
folder are currently unavailable. Either the Microsoft Exchange Server
computer servicing this public folder is down or the public folder has
not been replicated to this site. See your administrator."

CAUSE

Outlook writes directly to the free and busy public folder. One of the above error messages appears if no server in the site has a replica of the Schedule+ Free and Busy public folder or if the server containing the replica is unavailable. By default, the free and busy folder is created on the first server in the site.

WORKAROUND

You can wait for that server to become available (usually this is the first server in the site), or you can perform the following steps to add a replica on your server:

1. Start the Microsoft Exchange Administrator program and go to the Server container.



2. Double-click the Public Information Store.



3. Find the Public Folders on the left pane of the Instances Property page, and add the Schedule+ Free and Busy folder to Folders on This Information Store on the right pane of the Instances Property page.

MORE INFORMATION

You also see this error message if the client permissions are not set for Default Editor on the Schedule+ Free Busy public folder. To change the client permissions:

1. Start the Microsoft Exchange Server Administrator program.



2. Expand the Folders container, then expand the System Folders container.



3. Expand the Schedule+ Free Busy container, and select the folder for your site.



4. On the File menu, click Properties.



5. Click the Client Permissions button.



6. Select Editor from the Roles dropdown list.



7. Click OK, and then click OK again.

Additional query words:

Keywords : kbusage XADM exc4 exc5 exc55
Version : winnt:4.0,5.0,5.5
Platform : winnt
Issue type : kbprb