XADM: Error 3355443730 Starting Information Store After Restore

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you start the information store after a restore, a server specific error 3355443730 is generated.

CAUSE

This error is caused by restoring either the Priv.edb file or the Pub.edb file with BackupExec version 6.11 on a computer running Exchange Server 5.5 and not restoring the entire information store.

WORKAROUND

When using BackupExec version 6.11 with Exchange Server 5.5, you must choose to restore both the Priv.edb file and the Pub.edb file to prevent BackupExec from corrupting the log files.

MORE INFORMATION

Seagate recommends upgrading to the current version.

STATUS

BackupExec is manufactured by Seagate, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For information about how to contact Seagate, query in the Knowledge Base for one of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords : kbusage XGEN XADM
Version : WINDOWS:5.5
Platform : winnt
Issue type : kbprb