XWEB: Deleting Email Address in OWA Contacts Generates Error

ID: Q185039

The information in this article applies to:
  • Microsoft Exchange Server, version 5.0 Service Pack 1

SYMPTOMS

If you attempt to delete the e-mail address of a saved Personal Contact in Outlook Web Access, you may receive the following error message:

You must have an e-mail display name associated with the e-mail address.
This will also occur if you attempt to erase an existing e-mail address and leave it blank.


WORKAROUND

To workaround this problem:

  1. First, click the Edit E-mail icon next to the e-mail address field on the General properties page of your saved Contact


  2. A Java script prompt appears. If an e-mail address appears, either select and delete the address, or simply backspace over the address.


  3. Finally, press the spacebar once at the beginning of the e-mail address field to register an entry in the blank e-mail field.



STATUS

Microsoft has confirmed this to be a problem in Outlook Web Access, Exchange 5.5 SP 1.

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: April 8, 1999
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