XCLN: Exchange Setup Appears To Hang Indefinitely With SQL

ID: Q185620

The information in this article applies to:

Microsoft Exchange Windows NT client, versions 4.0, 5.0
Microsoft Outlook Windows NT client, versions 8.0, 8.01, 8.02, 8.03, 8.5

SYMPTOMS

When you run the Setup program for Microsoft Exchange Client or Microsoft Outlook Client, the system may appear to hang indefinitely with no error message displayed. The Setup program appears to have almost completed.

CAUSE

SQL services are running and not allowing Mapi DLLs to be updated correctly.

WORKAROUND

Stop all SQL services in Control Panel Services before you begin installation of the client.

Keywords : XCLN
Version : WINDOWS:4.0,5.0,8.0,8.01,8.02,8.03,8.5
Platform : WINDOWS
Issue type : kbprb