XFOR: Message Conversion Fails If Fixed Font Setting Is Enabled

ID: Q185847

The information in this article applies to:

Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

If the Internet Mail Connector or Internet Mail Service is configured so that all inbound messages are displayed in a fixed-width font, the Microsoft Exchange Server computer may be unable to verify the full fidelity of some messages sent through the Internet Mail Connector or Internet Mail Service. After the message is converted to Hypertext Markup Language (HTML), it may contain extra <FONT Face=Courier> tags.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

This fix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. service pack for Microsoft Exchange Server version 5.5. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: imc ims round trip roundtrip rich text format rtf inbound

Keywords : XFOR
Version : WINDOWS:5.0,5.5
Platform : WINDOWS
Issue type : kbbug