XFOR: NDR and Event 142 Sending to Lotus cc:Mail Recipient

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you send a message to a Lotus cc:Mail recipient after installing the Microsoft Exchange Connector for Lotus cc:Mail, you may receive a non- delivery report (NDR) and an event similar to the following may appear in the event log:

   Event: 142
   Source: MSExchangeMTA
   Description: The MTA was unable to route to recipient <recipient>. The
   message (MTS-ID): <message>, recipient: <recipient>, recipient number
   <n>. Check the routing table for a possible incorrect routing
   configuration. [MTA DISP:ROUTER 10 119] (12) 

CAUSE

This problem can occur when the Address Space tab in the properties for the connector is not configured properly. By default, the Address Space tab does not contain any entries. You must manually add the appropriate entries for the connector to function properly.

WORKAROUND

To resolve this problem, follow these steps:

1. In the Exchange Administrator program, select the appropriate Exchange Connector for Lotus cc:Mail, and then click Properties on the File menu.



2. Click the Address Space tab and then verify that an entry exists for the address * (asterisk). The entry should look similar to the following:
   

   
         Type     Address   Cost
         -----------------------
         CCMAIL   *         1 




3. In the Exchange Administrator program, select the Site Addressing object, and then click Properties on the File menu.



4. Click the Routing tab, and then click Recalculate Routing.



5. Attempt to send a message to the cc:Mail recipient again.

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbprb