XFOR: NDR on Message from Outlook via Microsoft Mail Connector

• Microsoft Exchange Server, version 5.5

SYMPTOMS

An Outlook 8.0x or Outlook 8.5 client running on Windows NT 4.0 Workstation with language settings set to an East European language gets a non-delivery report (NDR) when sending to Exchange. The Outlook client is connected to a Microsoft Mail postoffice, and the postoffice is connected to Exchange using the Microsoft Mail Connector, as follows:

   Outlook -> Postoffice -> Microsoft Mail Connector -> Exchange Server
   5.5 

   Event ID: 2025

   Source: MSExchangeIS Private
   Type: Information
   Category: Transport Delivery
   The delivery of a message failed due to error 80004005.
   A non-delivery report is being sent to the message's originator.


   Event ID: 1026

   Source: MSExchangeIS Private
   Type: Warning
   Category: Transport General
   An error occurred with the following call stack:
   EcCreateMessage():      0080004005
   EcUnpackMDBEF():        0080004005
   EcMessageFromMDBEF():   0080004005
   EcRecipFromMDBEF():     0080004005


   Event ID: 290

   Source: MSExchangeMTA
   Type: Warning
   Category: X.400 Service
   A non-delivery report (reason code transfer-failure and diagnostic code
   Omit any diagnostic code)
   is being generated for message C=US;A=XYZ;P=TEST;L=ID-00000075.
   It was originally destined for
   DN:/o=Org/ou=Site/cn=Recipients/cn=Exchange123 (recipient number 1),
   and was to be redirected to . [MTA DISP:RESULT 14 136] (12) 

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Keywords : exc55sp2fix XFOR
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug