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SYMPTOMSAfter implementing chat-specific server extensions to a chat server, the chat server's performance may decline, or it may stop responding altogether. Such server extensions were developed using the Microsoft Exchange Chat Service Software Development Kit (SDK). This kit is available with Exchange Server 5.5 Service Pack 1 (SP1) or with Microsoft Commercial Information Server (MCIS) 2.0. CAUSEImplementing a chat server extension that has not been fully tested into a production environment can result in a decrease in chat server performance. In some cases, the chat server may stop responding completely. WORKAROUNDIt is recommended to test any decrease in performance by first temporarily removing any manually-created chat server extensions. MORE INFORMATION
The Microsoft Exchange Chat Service in Exchange Server 5.5 SP1 and MCIS 2.0
include two sample server extensions, Channel Transcription, and Profanity
Filter. Activating any server extensions on the chat server will result in
some decrease in server performance. The sample server extensions that were
shipped with Microsoft Exchange Chat Service were thoroughly tested for
optimized performance. Consequently, they may only cause minimal decrease
in performance.
Additional query words: xfor; mcis; chat
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