XWEB: Unable to Change Password Using OWA

• Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2
• Microsoft Exchange Server, version 5.5 SP3
• Microsoft BackOffice Small Business Server version 4.5

SYMPTOMS

When you attempt to change your domain password from the Outlook Web Access Client, the following error may occur:

Internet Explorer cannot open the Internet site http://<server>/iisadmpwd/aexp2b.htr.
A connection with the server could not be established

CAUSE

Changing passwords with OWA requires that Secure Sockets Layer (SSL) be installed.

MORE INFORMATION

For additional information about installing SSL, please see the following articles in the Microsoft Knowledge Base:

Q218445 How to Configure Certificate Server for Use with SSL on IIS

Q234022 XCLN: Configuring Exchange OWA to use SSL

Additional query words:

Keywords : exc55sp3
Version : WINDOWS:5.5; winnt:4.5,5.5 SP3
Platform : WINDOWS winnt
Issue type : kbprb