XFOR: Notes Connector May Send Empty Messages

• Microsoft Exchange Server, version 5.5

SYMPTOMS

Under certain circumstances, messages sent from a Lotus Notes user to an Exchange user may arrive without the message body.

CAUSE

This problem has been seen when a Lotus Notes user embeds an object in a Notes message and sends the message to an Exchange user via the Exchange Notes Connector.

The following errors are logged in the Microsoft Exchange Connectivity Administrator Log Browser:

 1998/05/25 10:04:26- LME-NOTES-NTSMEX(015c) 2 41301:Notes returned code:
 3a4 (hex)
 >> ntshcint(1008)
 1998/05/25 10:04:26- LME-NOTES-NTSMEX(015c) 2 41300:Notes Package ID:
Notes
 Index Facility (NIF). Extended Reason String: Incorrectly formatted
 Composite records in file.
 >> ntshcint(1020)
 1998/05/25 10:04:26- LME-NOTES-NTSMEX(015c) 2 41358:Error obtaining Notes
 message body item
 >> ntshcm(5418) 

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: exchange notes blank body message object connector

Keywords : XFOR
Version : 5.5
Platform : winnt
Issue type : kbbug