XFOR: Cannot Open SMTP Messages that Contain Attachments

ID: Q188222

The information in this article applies to:

Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

When you use either the Microsoft Exchange Client or the Microsoft Outlook Client to open an SMTP message that contains an attachment, you may receive the following error:

Can't open this item. Cannot add the attachment; no data source was provided.

CAUSE

This error is caused by a BinHex-labelled body part that is missing the BinHex prolog.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 5.0 and 5.5.

MORE INFORMATION

For more information on problems caused by inability to detect the Bibhex prelog, please see the following article in the Microsoft Knowledge Base:

Q170060 XADM: Store Uses 100% of CPU on Incoming MIME Binhex Message

Keywords :
Version : WINDOWS:5.0,5.5
Platform : WINDOWS
Issue type : kbbug