XADM: Clean Mailbox Command Cannot Delete Based on Date Received

ID: Q188302

The information in this article applies to:
  • Microsoft Exchange Server, version 5.5

SUMMARY

If you use the Clean Mailbox command on the Tools menu in the Microsoft Exchange Server Administrator program to delete messages that are older than a certain number of days, the age of the messages is calculated based on the date the message was last modified. You cannot cause the age of the messages to be calculated based on the date the message was originally received.


MORE INFORMATION

Microsoft recognizes the need for people to use the Clean Mailbox command to delete messages based on the date the messages were received. We have modified the Microsoft Exchange Server version 5.0 Administrator program so that when you delete messages that are older than a certain number of days, the age of the messages can be calculated based on either of the following criteria:

  • The date the message was last modified.


  • The date the message was received.


After this feature is enabled, select Last Modified Date in the Clean Mailbox dialog box to delete messages based on the date the messages were last modified. To delete messages based on the date the messages were received, select Received Date in the Clean Mailbox dialog box. To view the Clean Mailbox dialog box, follow these steps:

  1. Start the Exchange Server Administrator program. To do so, click Start, point to Programs, point to Microsoft Exchange, and then click Microsoft Exchange Administrator.


  2. In the left pane, click the Recipients container under the appropriate site. In the right pane, click a mailbox, and then on the Tools menu, click Clean Mailbox.



This supported feature is now available, but has not been fully regression tested and should be applied only to systems having a specific need for it. Unless you are severely impacted by the lack of this feature, Microsoft recommends that you wait for the next Service Pack that contains this feature. Contact Microsoft Technical Support for more information.

We have also modified the Microsoft Exchange Server version 5.5 Administrator program to support this feature. This feature is included in the latest Microsoft Exchange Server version 5.5 U.S. service pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K

Additional query words:

Keywords :
Version : winnt:5.5
Platform : winnt
Issue type : kbinfo


Last Reviewed: May 25, 1999
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