XADM: Adding Recipients To a Form May Change Display Name To Distinguished Name

ID: Q188420

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

An application such as Electronic Forms Designer uses MAPI to resolve a list of display names. If you add names to a form and some of the names have already been resolved during a previous instance, the display names that had been previously resolved will have their display name changed to the internal Microsoft Exchange Server distinguished name. A display name may look like the following:

James Smith

After you add a new name to the form, a distinguished name for this fictitious user will look like the following:


   =EX:/p=YourPrmd/ou=YourOrgUnit/cn=Recipients/cn=SmithJ

CAUSE

The distinguished name for the addressee was erroneously being saved to the display name property.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Exchange Server version 5.5.This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Additional query words: mapi32 e-form garbled corrupt

Keywords : exc55sp2fix kbbug5.50 kbfix5.50
Version : winnt:5.5
Platform : winnt
Issue type : kbbug