XCLN: Equations in Msg. from cc:Mail PO Appear Wrong in Outlook

• Microsoft Exchange Server, versions 4.0, 5.0, 5.5
• Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03, 8.5
• Microsoft Outlook Windows NT client, versions 8.0, 8.01, 8.02, 8.03, 8.5

SYMPTOMS

Formulas in the body of a message sent from a user on a cc:Mail postoffice to a mailbox in Exchange are not displayed correctly for the Exchange user. If the message is composed with an equation in cc:Mail (for example: 44+55=099) and sent to Exchange, an Exchange client converts the equation to:

    44+55    9 

CAUSE

The autoformat of plain text documents causes the client to do the conversion. This problem only occurs when you are using Outlook with Word as your e-mail editor and receive a message from a cc:Mail postoffice.

WORKAROUND

To work around this problem, do the following:

1. Open Microsoft Word.



2. On the Tools menu, select AutoCorrect.



3. Click the AutoFormat tab.



4. Clear the [ASCII 147]Plain text WordMail documents" check box.



5. Click OK after clearing this check box.

Additional query words:

Keywords : XCLN
Version : WINDOWS:8.0,8.01,8.02,8.03,8.5; winnt:4.0,5.0,5.5
Platform : WINDOWS winnt
Issue type : kbprb