XADM: Cannot View Message Text on Black Background

ID: Q188829

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you send a message to a Microsoft Exchange Server computer, the default font color may be set to black when the message is converted to Rich Text Format (RTF), instead of being set to Automatic. As a result, if you open the message on a computer on which the default background color is set to black, you cannot view the text in the message.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Additional query words: auto internet mail service ims internet mail connector imc

Keywords : exc55sp2fix
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug