No Error Message Displays When Admin Is Running During Move Server

ID: Q189243

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you use the Move Server utility to change the Enterprise name of an Exchange Server computer while the Exchange Server Administrator program is running, a system crash will occur and produce the following call stack:


    CBaseNode::RemoveChild(CBaseNode * const 0x00a53a70, CBaseNode *
    0x004cef1e) line 2262 + 6 bytes
    CBaseHList::DeleteItem(CBaseHList * const 0x00a53a70, CBaseNode *
    0x004d1c9c) line 1382
    CHmtNode::ScRefreshNode(CHmtNode * const 0x00a53a70) line 4362 + 12 bytes
    CHList::ScRefreshList(CHList * const 0x00a53a70) line 1964
    CServerListForm::OnReloadEnterprise(CServerListForm * const 0x00a53a70, int
    4383655) line 9972
    CServerListForm::OnRefresh(CServerListForm * const 0x00a53a70) line 4131
    CBaseForm::FProcessMenu(CBaseForm * const 0x00a53a70, unsigned int 4371442)
    line 2325
    CServerListForm::FProcessMenu(CServerListForm * const 0x00a53a70, unsigned
    int 5329784) line 1198 + 8 bytes
    CBaseFrame::LWndProc(CBaseFrame * const 0x00a53a70, unsigned int 4302121,
    unsigned int 273, long 65544) line 3509 + 15 bytes
    CAdminFrame::LWndProc(CAdminFrame * const 0x00a53a70, unsigned int 5330311,
    unsigned int 273, long 67512) line 391
    CBaseFrame::LWndProcStatic(HWND__ * 0x77e71ab7, unsigned int 1638898,
    unsigned int 273, long 67512) line 3690
    USER32! 77e71ab7()

No errors or messages are displayed when you start the Move Server utility to alert you that the Exchange Server Administrator program is running and should be stopped before you begin.

WORKAROUND

Stop the Exchange Server Administrator program before starting the Move Server utility.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: pilgrim post-SP1

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug