XADM: Exchange Administrator Generates Dr. Watson Errors

ID: Q189288


The information in this article applies to:
  • Microsoft Exchange Server, versions 4.0, 5.0, 5.5


SYMPTOMS

When you attempt to start the Exchange Server Administrator program (Admin.exe), it generates an immediate Dr Watson error. No additional errors are recorded in the application log.


CAUSE

The Windows NT system path has been altered or deleted.


WORKAROUND

In order to operate, Admin.exe must have full access to %SystemRoot%\system32 and %SystemRoot%.

To verify this, at a command prompt, type PATH <Enter>. Be sure that this displays the actual path (for example: C:\WINNT\SYSTEM32;C:\WINNT) and not the system variables referenced above.

The system path can be changed in the Control Panel Systems icon on the Environment tab. When this information is accurate, the Exchange Server Administration Program can be viewed without a Dr. Watson.

Additional query words: PATH WATSON ADMIN

Keywords :
Version : WINDOWS:4.0,5.0,5.5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: April 26, 1999
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