XADM: Reinstall of Exchange Server Fails
ID: Q189289
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The information in this article applies to:
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Microsoft Exchange Server, version 5.5
SYMPTOMS
When you reinstall Microsoft Exchange Server 5.5, the following error
message appears immediately after the Select Installation Type screen:
Your upgrade did not complete successfully. Please restart your
Microsoft Exchange Services and your system will behave as it did before
the upgrade was attempted.
Please contact Microsoft Product Support Services for more information.
Microsoft Exchange Server Setup
ID: no. c1032c08
The message appears when Typical, Custom, or Minimum is selected as an
installation choice.
No additional errors are recorded in the application log.
CAUSE
The Windows NT system path has been altered or deleted.
WORKAROUND
In order to run, Setup.exe must have full access to %SystemRoot%\system32
and %SystemRoot%.
To verify this, at a command prompt, type PATH <Enter>. Be sure that this
displays the actual path (for example: C:\WINNT\SYSTEM32;C:\WINNT) and not
the system variables referenced above.
The system path can be changed in the Control Panel Systems icon on the
Environment tab. When this has been modified correctly, the setup process
will not display the previous message.
Additional query words:
PATH WATSON ADMIN
Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbprb