XWEB: Outlook Web Access Address Finder Only Available for USA

ID: Q189490

The information in this article applies to:

Microsoft Outlook Web Access, version 5.5 Service Pack 1

SUMMARY

SYMPTOMS

When you use the Contact Form "Display Map of Address" button on the toolbar in the Outlook Web Access (OWA) client, the following error message may appear:

"Unable to Find"

CAUSE

In a Contact Form in the OWA client, the Display Map of Address toolbar button is used as an address finder. It does not work correctly for non-USA addresses and only searches for North American street addresses. When you use this feature in OWA, non-USA addresses take you to the Place Finder page in Expedia, which lets you see a less detailed area map. If, at that point, you enter a non-USA address, the following error message appears:

"Unable to find"

This is a function of Expedia and cannot be changed on the OWA client.

Keywords : XWEB
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbprb