XCLN: Messages with Attachments Sent over IMS, Attachments Move

• Microsoft Exchange Server, versions 4.0, 5.0
• Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
• Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03, 8.5

SYMPTOMS

When a user sends a message with an attachment embedded in the text through the Internet Mail Service (Internet Mail Connector in Exchange Server 4.0), when the message is received, the attachment moves to either the top or the bottom of the message depending on the client. In the Microsoft Outlook client, the attachment will be located at the bottom of the received message with all the text above it. When you open the same message in the Microsoft Exchange 5.0 Client, the attachment is located above the text. Moreover, when the message received in the Outlook client is printed, the attachment moves to the top of the message with the text below it.

WORKAROUND

If the received message has an attachment, have the recipients look both at the top and the bottom of the messages for the attachments.

STATUS

This is by design. It is the default behavior of the Microsoft Exchange and Microsoft Outlook clients for messages received through the Internet Mail Service. The only way to preserve attachment position at this time is with TNEF (Transport Neutral Encoding Format).

Additional query words:

Keywords :
Version : WINDOWS:4.0,5.0,8.0,8.01,8.02,8.03,8.5; winnt:4.0,5.0
Platform : WINDOWS winnt
Issue type : kbprb