XADM: Error 0xc0020422 Installing Service Pack

ID: Q190442

The information in this article applies to:

Microsoft Exchange Server, version 5.5 Service Pack 1

SYMPTOMS

If an Exchange service has been set to be disabled prior to installation of a service pack, the following error message appears:

The specified service is disabled and cannot be started.

Microsoft Windows NT
ID no: 0xc020422

CAUSE

After the update is complete, Exchange-related services are restarted. If a service does not start, the above error message appears.

RESOLUTION

To resolve the issue, set any services that are disabled to MANUAL or AUTO, and re-install the service pack. After the update is complete, the services can be set back to their preferred settings.

Additional query words: SP1

Keywords : XADM
Version : WINDOWS:5.5
Platform : winnt
Issue type : kbprb