XADM: Background Thread FDoMaintenance Halted Due to Error 0xfffffc15

• Microsoft Exchange Server, version 5.5

SYMPTOMS

After you apply an information store hotfix, you may see the following error message in the application event log of a computer running Exchange Server version 5.5:

Event ID: 7200
Source: MSExchangeIS Public
Type: Error
Category: General
Description:
Background thread FDoMaintenance halted due to error code 0xfffffc15.

CAUSE

This error message appears after you apply a hotfix for Store.exe (build numbers between 2191 and 2217).

This message only appears during the scheduled information store maintenance (by default between 1:00A.M. and 6:00A.M.)

WORKAROUND

To work around this problem, apply the latest U.S. service pack for Microsoft Exchange Server version 5.5. For information on obtaining the service pack, please see the following article in the Microsoft Knowledge Base:

Q191014 How to Obtain the Latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Exchange Server version 5.5.

MORE INFORMATION

Note this issue is only relevant to customers reporting the exact error message above. If the error code is other than 0xfffffc15, it may be a different issue.

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbbug