XADM: Operation Terminated With Error -1911 Using ESEUTIL /d

• Microsoft Exchange Server, version 5.5

SYMPTOMS

It may be necessary to defragment an Exchange Server 5.5 database on a Windows NT Server that does not have Exchange Server installed.

When you attempt to defragment an Exchange Server database using ESEUTIL /d you may receive the following error:

Operation terminated with error -1911 (JET_errEntryPointNotFound, An
entry point in a DLL we require could not be found) after 0.0 seconds.

CAUSE

This occurs because you must have at least Windows NT 4.0 Service Pack 2 installed on the non-Exchange Server computer to be able to use ESEUTIL /d.

RESOLUTION

It is recommended that Windows NT 4.0 Service Pack 3 or later be installed on the non-Exchange Server computer when using ESEUTIL with the defragmentation option.

Service Packs for Windows NT can be found on the Microsoft FTP server at:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb