XADM: Information Store Stops When Forwarding Internet Message

ID: Q192204

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

If you create a rule that automatically forwards messages to an Internet recipient through the Internet Mail Service, and then you receive a message to which the rule applies, the information store may stop unexpectedly.

CAUSE

This problem occurs when memory is overwritten while the message is being converted to MDBEF.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words: crash autoforward auto-forward ims internet mail connector imc

Keywords : exc55sp2fix
Version : WinNT:5.5
Platform : WINDOWS
Issue type : kbbug