XADM: Slow Backup Performance with Single-Processor Servers

ID: Q192513

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

On single-processor servers, performing an online backup of a Microsoft Exchange Server 5.5 database takes a long time. This behavior is not exhibited on servers with more two or more processors.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: JET


   File Name    Version
   -----------------------
   Ese.dll      5.5.2370.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words: slow NTBACKUP

Keywords : exc55sp2fix
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug